Privacy Policy
Dexxkonsult places the utmost importance on protecting personal data. We comply with the data protection regulations when collecting, processing and using your personal data.
With this privacy policy, we are informing interested parties, customers, suppliers, business partners, third parties and applicants about data processing within Dexxkonsult.
We use technical and organizational security measures to protect the data provided to Dexxkonsult from accidental or intentional manipulation, loss, destruction or access by unauthorized persons. Our safety measures are continuously adapted to technological developments.
If we introduce new products or services, Internet procedures change or if the Internet and EDP security technology develops further, the “Privacy policy” must be updated. We therefore reserve the right to change or supplement the policy as necessary. We will publish the change here. The current status of the privacy policy is dated 18 January 2021
The party responsible in the sense of data privacy law is:
Dexxkonsult, royvegen 89, 3742 Skien, Norway
Contact data of the data protection officer:
The data protection officer of Dexxkonsult can be reached at the address above and at data@dexxkonsult.com.
1. Interested parties, customers, suppliers, business partners
We process the following personal data of our business partners and third parties:
- First name and last name, salutation, title if applicable
- Mailing address(es)
- Telephone number(s)
- Fax number(s) if applicable
- E-mail address(es)
- Information required for adequate customer management
2. Applicants
We process the following personal data of applicants:
- First name and last name, salutation, title if applicable
- Mailing address(es)
- Telephone number(s)
- Fax number(s) if applicable
- E-mail address(es)
- Information that has been voluntarily provided as part of an application (CV, course of training, certificates, qualifications, possibly salary request)
3. Purpose of the data processing
We process personal data for the purposes of
- executing and handling sales and purchasing processes, including correspondence
- Pre-contractual exchange of information about offers in sales and purchasing
- Customer management, including support and training activities
- To initiate and execute an employment relationship
4. Legal basis
The legal bases for data processing at Dexxkonsult are
- article 6 para. 1 subparagraph 1 (b) GDPR for the performance of a commercial transaction or in the context of an employment or an employment relationship,
- article 6 para. 1 subparagraph 1 (a) GDPR, provided you have given us your consent for processing the personal data regarding you for certain purposes.
5. Disclosure of data to third parties
We disclose personal data to the following recipients in the context of initiating business, pre-contractual activities, customer management and care as well as support and training measures:
- The country branch of Dexxkonsult responsible for sales and support if support must be provided by another branch of Dexxkonsult due to internal regulations.
- Banks, credit institutes, insurance companies and professional associations
- Depending on the order, to other recipients whom we agree upon with you
6. Data transmission to third countries
Data is only transmitted to third countries (countries outside of the European Economic Area – EEA) if this is necessary to initiate a business activity in the area of responsibility of our branches or you have given us your consent or this is otherwise legally permissible. In this case, we take measures to ensure your data is protected, for example via contractual regulations. We only transmit to recipients who ensure the protection of your data as per the regulations of the GDPR for transmission to third countries (article 44 to 49 GDPR).
7. Retention periods
We store the personal data at our location for the duration of the statutory retention periods. This is usually 10 years plus a waiting period of another 2 years to record cases of a possible expiry suspension. After the 12 years are over, we check whether there are reasons for further retention.
8. Rights of the parties concerned
You have the following rights as the “party concerned” whose data we process:
- Right to information under art. 15 GDPR
- Right to correction under art. 16 GDPR
- Right to deletion (“being forgotten”) under art. 17 GDPR
- Right to restriction of processing under art. 18 GDPR
- Right to transfer of your data into a structured, common and machine-readable format as per article 20 GDPR
If we process your personal data for certain purposes based on your consent, you have the right as per article 7 para. 3 GDPR to revoke your consent at any time. After receiving your revocation, we will stop the data processing for the purposes for which you have given us your consent. The lawfulness of the processing prior to receiving your revocation shall remain unaffected.
Right of objection: If we process your personal data to safeguard legitimate interests in the sense of article 6 para. 1 subparagraph 1 (f) GDPR, you have the right as per article 21 para. 1 GDPR to object to this processing for reasons that result from your particular situation. You can object to the processing for purposes of direct advertising at any time without justification as per article 21 para. 2 GPDR. To exercise your right of objection, all you need to do is send an informal email to data@dexxkonsult.com specifying which data protection law you are objecting to.
If you believe that the processing of your personal data violates the General Data Protection Regulation, you have the right to lodge a complaint with a supervisory authority for data protection (usually the state commissioner for data protection and freedom of information) as per article 77 para. 1 GDPR. The complaint can in particular be lodged with the supervisory authority who is responsible in the place of your habitual residence, place of work or the presumed infringement. The following supervisory authority is responsible for data protection at the Dexxkonsult head office: Datatilsynet, P.O. Box 458 Sentrum, NO-0105 Oslo
9. Contact using the web form
Forms on our website can be used to contact us to obtain additional information, for example, or to register for seminars, training and events.
In every form, we refer to this privacy policy and have you confirm the processing of user data. The following data is recorded: First name, last name, email address, company name, form-specific content.
The user’s consent is the legal basis for processing his or her data as per article 6 para. 1 (a) GDPR.
10. Subscribing to the newsletter
Newsletters are a free service of Dexxkonsult to inform you about news, events and products.
When subscribing, in addition to the personal data, such as the first name, last name, email address, company name, we also collect the focuses selected by the person and the date. In addition, we refer to this privacy policy and have you confirm the processing of user data.
After subscribing, we will send you an email according to the double opt-in procedure confirming the registration. You can always object to receiving the newsletter by using the unsubscribe link (opt-out) that is located in every newsletter.
We record the opening and click rates to optimize our newsletter.
If a user unsubscribes from the newsletter, the personal data is deleted promptly.
The user’s consent is the legal basis for processing his or of data after subscribing to the newsletter as per article 6 para. 1 (a) GDPR.
11. Registration on the website
By registering on our website, you can download more free downloads, such as software and manuals, in the download area.
When registering, in addition to the personal data, such as the first name, last name, email address and company name, we also collect the street, zip code, city and telephone number. In addition, we refer to this privacy policy and have you confirm the processing of user data.
Personal data that has been communicated to us via our website is only stored until the purpose for which it was entrusted to us has been met. If commercial and tax retention periods are to be observed, the storage period for certain data can be up to ten years.
If a created account is inactive for twelve months, we will delete this account and the personal data provided.
The user’s consent is the legal basis for processing his or her data as per article 6 para. 1 (a) GDPR.
12. Registration for webinars
Webinars are used at Dexxkonsult as a supplement to the seminar offering in order to convey product topics and presentations.
To participate, the following data is usually requested for webinars: First name, last name, email address, company name.
They take place via the Internet. We use the software GotoWebinar from the company LogMeIn Inc. to carry out our webinar offers.
LogMeIn, Inc. is the processor to provide this service and the associated data processing. You will find the privacy policy of LogMeIn here. We transfer your registration or customer data to LogMeIn, Inc. for the order-based implementation of the webinar.
Statistical data is sent to Dexxkonsult during and after the implementation of the webinar. If you attend a webinar, ask or answer a question during the seminar, in addition to your registration data we will receive information about the participation duration, interest in the webinar, the question asked or the answer given in order to improve the customer service or increase user satisfaction. LogMeIn provides us with this data as a data export.
An encrypted connection is established between you and the organizer of the webinar. We may record the sound and image information transmitted as part of this meeting. The list of participants is not shown and therefore no personal data is transmitted during the recording. By clicking on “Participate,” you confirm that you will not make any recording or take any screenshots of this meeting.
13. Google Fonts
We use Google Fonts on our website to display external fonts.
To allow for the representation of certain fonts on our website, a connection is established to the Google server in the US when our website is accessed.
Article 6, para. 1 lit. f GDPR is the legal basis for this processing. Our legitimate interest is the optimization and economic operation of our website.
By using the link to Google established when accessing our website, Google can determine from which website your request has been sent and to which IP address the representation of the font is to be transmitted.
Google processes your personal data in the USA too and has submitted to the EU-US Privacy Shield:
https://www.privacyshield.gov/EU-US-Framework.
Additional information about the purpose and scope of data collection and its processing by Google can be found in Google’s privacy policy. There you will also find additional information about your rights and possible settings to protect your privacy:
https://policies.google.com/privacy.
14. Google Maps
We use Google Maps on our website to show our location, to show event locations and to create directions.
If you access the Google Maps component of our website, Google will save a cookie on your end device via your web browser. Your user settings and data will be adjusted in order to display locations and create directions. We cannot rule out here that Google will use a server in the US.
Article 6, para. 1 lit. f GDPR is the legal basis for this processing. Our legitimate interest is the optimization and functionality of our website.
By using the link to Google established in this way, Google can determine from which website your request has been sent and to which IP address the directions are to be transmitted.
If you have not agreed to this processing, you have the opportunity to prevent the cookies from being installed by making the corresponding settings in your web browser.
Google processes your personal data in the USA too and has submitted to the EU-US Privacy Shield:
https://www.privacyshield.gov/EU-US-Framework.
Additional information about the purpose and scope of data collection and its processing by Google can be found in Google’s privacy policy. There you will also find additional information about your rights and possible settings to protect your privacy:
https://policies.google.com/privacy.
The use of Google Maps and the information obtained via Google Maps occurs as per the Google terms of use
https://policies.google.com/terms and the terms and conditions of business for Google Maps
https://www.google.com/intl/de_de/help/terms_maps.html.
15. YouTube
We have integrated YouTube videos in our website that are stored on www.youtube.com and can be played directly from our website.
Article 6, para. 1 lit. f GDPR is the legal basis for this processing. Our legitimate interest is the quality improvement of our website.
To display videos, a link is established to YouTube servers in the US as soon as you access one of our websites on which a YouTube video is embedded.
This link is required to be able to display the respective video on our website via your web browser. In the process, YouTube will at least record and process your IP address, the date and time as well as the web page you visited. In addition, Google establishes a connection to the “DoubleClick” advertising network.
If you are logged into YouTube at the same time, YouTube will assign the connection information to your YouTube account. If you would like to prevent this, you must either log out of YouTube prior to visiting our website or make the corresponding settings in your YouTube user account.
For the purposes of functionality as well as to analyze the usage behavior, YouTube continuously saves cookies via your web browser on your end device. If you have not agreed to this processing, you have the opportunity to prevent cookies from being saved by making the setting on your web browser.
YouTube is a subsidiary of Google. Google processes your personal data in the USA too and has submitted to the EU-US Privacy Shield: https://www.privacyshield.gov/EU-US-Framework.
Additional information about the purpose and scope of data collection and its processing by Google can be found in Google’s privacy policy. There you will also find additional information about your rights and possible settings to protect your privacy: https://policies.google.com/privacy.
16. Website usage analysis
This website uses Matomo, software that statistically analyzes visitor access. Matomo uses cookies, which are text files placed on your computer that allow us to analyze website use. The information generated by the cookie about your use of our website is stored on an Dexxkonsult server. The automatic anonymization of the IP addresses with the AnonymizeIP plug-in saves IP addresses in Matomo in truncated form – the collected data can therefore not be assigned to a certain person.
For analysis purposes, the “Google Search Console” tool is used, which provides the website operator with a non-personal analysis result for the website visitor.
We use this information to evaluate the use of our website. The saved data is not linked to other data sources or forwarded to third parties.
Revocation of the data acquisition by Matomo
By unchecking the web analysis, a “permanent cookie” is stored on your computer if your browser settings permit this. This cookie is used to signal to the analysis software to not record your browser. If you have checked the automatic deletion of cookies in your browser, the uncheck cookie is also deleted when exiting the program. In this case, you must object to the data acquisition again the next time you access this website. You must also object to the acquisition of your data again when you use a different computer or a different web browser.
If your browser supports “Do-Not-Track” technology and you have checked this, your visit will automatically be ignored.
17. Links to other websites
As the operator of the website, we have no influence on the content of the linked pages. These pages were carefully checked prior to activating the links. Nevertheless, it cannot be ruled out that the operator s of the respective pages may have made changes that violate applicable law or our philosophy.
Links to other websites that are displayed on our website may collect user data if you click on them or otherwise follow their instructions. We have no control over the data collected voluntarily or involuntarily from third-party advertisements or websites. We generally recommend viewing the privacy policies of websites if you have concerns about the collection and use of your data.
18. Processing of personal data in the context of the use of social networks
Data processing for monitoring the social media accounts
For the use of the respective social network, the terms of use and privacy policy of the company operating the social network apply.
We offer the possibility of using so-called “social media buttons (icons)” on our website. To protect your data, we rely on a link solution for the implementation. By clicking on the graphic, you will thus be forwarded to the services of the respective providers. Only then will your data be forwarded to the respective providers.
If you do not click the graphic, no communication takes place between you and the providers of the social media buttons.
We, Dexxkonsult, operate the following social media channels for public relations purposes:
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The data entered on our social media pages, such as comments, videos, pictures, likes, public messages, etc. are published by the social media platform. We reserve the right to delete content if necessary. If applicable, we share your content on our site if this is a function of the social media platform and communicate with you via the social media platform. The legal basis is article 6 para. 1 s. 1 lit. f GPDR. The data processing is carried out in the interest of our public relations and communication.
When submitting a request to us on a social media channel, we may also refer you to other secure communication channels that guarantee confidentiality, depending on the required response. You always have the option of sending us confidential inquiries to our address listed in the imprint.
Data processing by the operators of social media platforms
Beside us, there is also the operator of the social media platform itself. In this respect, this operator is also another controller who carries out data processing, but we have only limited influence on this. At the points where we can exert influence and parameterize data processing, we work towards data protection-compliant handling by the operator of the social media platform within the scope of the options available to us. At many points, however, we cannot influence the data processing by the operator of the social media platform.
The operator of the social media platform uses web tracking methods. The web tracking can also take place regardless of whether you are logged in or registered with the social media platform. As already explained, we unfortunately cannot influence the web tracking methods of the social media platform. For example, we cannot switch them off.
However, please be aware that it cannot be ruled out that the provider of the social media platform may use your profile and behavioral data, for example, to evaluate your habits, personal relationships, preferences, etc. We have no influence on the processing of your data by the provider of the social media platform. In this respect, we have no influence on the processing of your data by the provider of the social media platform.
For more information on data processing by the provider of the social media platform and further objection options, please refer to the provider’s privacy policy:
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